Office 365 Tips – Clutter

In Office 365 by Erica, Governance1 Comment

Office 365 Tips – Clutter

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By Erica, Governance | December 11, 2014

Email, Office 365, Tips

Meet “Clutter” – your Outlook Personal Assistant

Email overload – sound familiar? Microsoft’s new Outlook Clutter tool completely removes the need to sort “the wheat from the chaff” in your inbox allowing you to focus on the most important messages first – no more ‘clutter’.


How does it work?

Clutter uses machine learning to understand from your actions which messages you routinely either set aside or delete and then removes them from your inbox into the new Clutter folder; don’t worry, the Clutter folder is directly below your inbox.

Clutter ‘learns’ from the way that you use your inbox, but it is also possible to manually indicate that certain messages are less important so they will be automatically sent to the Clutter folder in the future – just drag the message from your inbox into the clutter folder.

Microsoft explains the machine learning techniques that are behind Clutter:

“It gets smarter over time, learning from your prior actions with similar messages, and assessing things like the type of content and even how you are addressed in the message. The Clutter experience is personalized to each individual and reflects an email experience that adapts to your actions and preferences without you having to do anything. The information Clutter learns from each user’s actions are only applied to that user’s experience and are not shared with anyone else.”

Let’s get started…

Clutter is disabled for your inbox by default, it’s your choice whether you would like to turn Clutter on or off (see below).

As Clutter is a tool for Office 365 users, you control the function from the Outlook Web App (OWA) options menu:

As soon as you turn Clutter on you will receive a welcome email and the Clutter folder will be created – then Clutter gets to work learning enough about your work style to confidently begin working for you.

We have already started using it, and it really works – we love it!

To learn more about how Clutter can work for you, read the announcement post on the Office Blogs or watch this video

Your thoughts

What do you think?

Are you going to implement your own Outlook PA?

Are you using Office 365?



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  1. Guest

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